Patient Center

Congratulations on the decision to become a patient of SWBPC! Our step by step onboarding process is designed to educate you behind our approach and answer any questions that you may have.

After contacting our office, we ask that you complete the Intake Form below. If additional forms are necessary, we will direct you to the appropriate documents. This will provide our doctors with a more comprehensive medical history.

Upon receiving these completed documents, you will be contacted by our staff to schedule your appointment(s).

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Scheduling Appointments

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Initial Chiropractic Appointments

An Initial Chiropractic Appointment is scheduled for an hour. This provides adequate time for evaluation, adjustment, and treatment if necessary.

Medicare patients are on a case-by-case basis. Please call the office at (505) 888 - 6800 to find out more. 

Established Chiropractic Appointments

An Established Chiropractic Appointment is scheduled for 15 minutes. However, you may want to account for extra time for potential therapies after your appointment.

If it has been longer than 3 years since your last Chiropractic Appointment, we will need you to complete the Intake Form above so that we may update your information in our system. In addition, your appointment time may need to be scheduled for longer than 15 minutes.

Medicare patients are on a case-by-case basis. Please call the office at (505) 888 - 6800 to find out more. 

Initial Neuro Appointment

For an Initial Neuro Appointment, we will need to schedule four individual appointments as outlined below:

  1. Brain Map (QEEG) - this appointment will last an hour.
  2. Diagnostic Testing - this appointment will last an hour to an hour and a half.
  3. Report of Findings for the Brain Map - this appointment will last an hour.
  4. Neuro Evaluation - this appointment will last an hour and a half.

Typically, we will schedule 1 and 2 on the same day, and have the individual return on a different day for 3 and 4. 

Medicare patients are on a case-by-case basis. Please call the office at (505) 888 - 6800 to find out more. 

Initial Brain Map Appointment

For an initial Brain Map appointment, we will need to schedule two individual appointments as outlined below:

  1. Brain Map (QEEG) - this appointment will last an hour.
  2. Report of Findings for the Brain Map - this appointment will last an hour.

These appointments must be scheduled on two different days to provide enough time to process the results. 

Medicare patients are on a case-by-case basis. Please call the office at (505) 888 - 6800 to find out more. 

Frequently Asked Questions

How do I schedule my first appointment?

The best place to start is to schedule your complimentary consultation with our Patient Advocate. Please click the link at the bottom of this page to be directed to our online scheduling service. Or you can call the office directly to schedule at (505) 888 - 6800.

Do you accept insurance?

Unfortunately, we do not participate in any private health insurance program as the reimbursement amount for chiropractic care is very poor. Our office is able to provide you with a receipt including diagnosis codes that you can submit to your insurance to be considered for potential reimbursement to you. In addition, insurance does not cover the Functional Neurology and Brain Map/Neurofeedback services that we offer.

Medicare patients are on a case-by-case basis. Please call the office at (505) 888 - 6800 to find out more. 

 

How may I pay for my appointment(s)?

We accept cash, check, and most major credit cards (not American Express). Flexible Spending Accounts (FSA) can be used to cover chiropractic care. We do accept auto accident cases that have MedPay, however we have very strict guidelines for this method of payment. Please contact the office for more information.

What if I have been in an automobile accident?

We will accept if it is your insurance only (MedPay). MedPay is a benefit that some people choose to have on their own auto insurance policy, which allows the doctor's office to bill to and be paid by the patient's insurance company. It is something that your insurance agent discussed with you when you purchased your auto insurance policy, and is a benefit that you will have paid premiums for. We must call to verify the information first before we proceed with scheduling your appointment, so we require your insurance carrier's information, your policy number, and the name of your insurance agent. 

 

We do not work with attorneys or accept third-party liability. Third-party liability means that blame has been assigned to the driver that hit you and that you are relying on their insurance company to pay your bills. These claims are usually not paid until the claim is settled, with can take several months at a minimum. 

What do I need for my first appointment?

It is important to bring all relevant reports, imaging and labs that you may have received in the past. This may include MRI or CT scans, as well as any blood work or provider’s notes related to your current condition.

How can I send over my previous medical records?

You can fax any records to our office at (505) 888-6812.

Do you work with children?

Yes, we work with children of all ages with varying conditions, from issues with school performance and/or trauma.

Do you work with athletes?

Yes, we work with athletes from elementary school into the professional leagues. Many of our aqthetes come to us for performance enhancement. As the results of many hits over an athlete's career, overall performance can decrease. Many athletes seek our care to a concussion, advanced age, or they are seeking a competitive edge. 

Have you seen a patient like me/can you help me?

We have seen 100s of patients over the past decade, each with a unique brain health situation that we have addressed on an individual basis. Many of our patients have complex cases, which they had seen other providers for with limited results. If you do not see you particular concern listed on our site or have additional concerns, please schedule a complimentary phone consultation to speak with our Patient Advocate. 

Does a chiropractic adjustment hurt?

Individuals may experience minor discomfort during a chiropractic adjustment, but it typically dissipates shortly after the appointment. Some patients experience minor side effects after an adjustment, which include headache, fatigue or pain in the area of the body that was treated. We always recommend that our patients increase their water intake after a chiropractic adjustment. 

Do you prescribe medications for your treatments?

No, we do not use prescription medication with our treatments. If necessary, we do recommend supplementation.

Do the effects of Neurofeedback last?

Yes, if the problems being addressed are one of brain dysregulation. As this process involves a patient’s brain actively learning, the brain will continue to use its new capabilities and therefore reinforce them. However, the answer is not as straightforward when dealing with degenerative conditions (i.e. Parkinson’s and dementia) or a condition in the autism spectrum. In these cases, training would need to be continued for an extended period of time.

How long is the Week Intensive program?

The length of a treatment program will depend upon a patients’ condition. Typically we see patients for 12 treatments spread over 1 to 2 weeks. After these treatments, we re-evaluate the patient and modify the treatment plan.

What happens after the program is over?

Once a patient has completed their in-office visits, they will be sent home with a customized home exercise program that is similar to the exercises they performed in the office. This program can be modified as a patient improves.

Don’t let your symptoms hold you back